Fly CRM / field-tested ops
Trial15 days free. Condor access. No card required.
FieldBuilt from Para Vida operations, not a quiet-office CRM fantasy.
GateBooking, payment and weather-sensitive moves stay under owner control.
Not a chatbot. An AI ops team for selling flights.
Ryan handles WhatsApp leads, Simona coordinates the owner, the dashboard shows what to recover, and Jean Baptiste prepares the growth layer for Phoenix.
Live ops receiptPara Vida test lane
Lead captured
from WhatsApp while the owner is off-desk. Ryan answers the first intent, price and safety questions.
Weather risk detected
Simona routes the reply to owner approval before any promise is made.
Cold lead recovery queued.
The dashboard surfaces the passenger who went silent after price.
Draft ready, not sent
Booking, payment and slot changes wait for evidence or human approval.
Owner sees the operation.
Field-tested flow: guest -> Ryan -> Simona -> owner gate -> recovered booking.No black box. No fake certainty. Just the next decision.
The problem
AI cannot recommend what it cannot read.
Travelers ask AI, Google and WhatsApp before they book. If your prices, safety answers, restrictions and proof are not readable, the booking leaks to OTAs, ads or a competitor's FAQ.
Centralize your truth. Readable prices, FAQs and proof create the 0% direct AI path instead of a 30% OTA leak.
ExamplesLive ops receipt
Lead capturedfrom WhatsApp while the owner is off-desk. Ryan answers the first intent, price and safety questions.
Weather risk detectedSimona routes the reply to owner approval before any promise is made.
Cold lead recovery queued.The dashboard surfaces the passenger who went silent after price.
Draft ready, not sentBooking, payment and slot changes wait for evidence or human approval.
Hi! Do you have space Aug 12-15 for 2 people?
Yes, we do. Shared options and rates.
Wind picking up tomorrow. Should we move the flight?
Good call. Moved to 08:00. Notified the guest.
Agent team
Four layers, one vertical system for flying schools.
Fly CRM keeps the public experience simple while the system handles sales, concierge operations, recovery, learning and growth planning behind the scenes.
A chatbot answers.A vertical system remembers, routes and improves.
Ryan talks to guests. Simona talks to the owner. The dashboard makes the operation visible. JB stays as the Phoenix growth layer.
Ryan
WhatsApp leadsAnswers price, safety, weather, photo and GetYourGuide questions before a warm lead goes cold.
Start onboarding
Simona
OperationsFlags missed replies, schedule changes and booking risks before they become manual cleanup.
Chat with Simona now
Dashboard
Dashboard and appShows cockpit, inbox priority, contacts, agenda, payments, reviews, usage, feedback and recovery reports.
See the system
Jean Baptiste
Growth intelligenceAudits tracking, content, paid media and funnel opportunities as the visible Phoenix waitlist layer.
Plan PhoenixA day with Fly CRM
From a loose WhatsApp message to an operation the owner can actually see.
The page stays compact, but the system is vertical: sales, weather, recovery, dashboard visibility and human approval are connected in one flow.
What the owner seesCold lead
Needs a soft recovery message
Weather riskDraft ready, owner approval needed
Ryan statusFull mode, supervised replies
Condor reasonRecovery and adaptation, not more AI hype
The message arrives while the owner is flying, driving or coordinating pilots.
He handles price, safety, photos and intent, then asks one useful next question instead of interrogating the guest.
She flags weather sensitivity, cold leads, missing replies or a change that needs owner confirmation.
The inbox, contacts, agenda, usage, reviews and recovery reports show what matters first.
Bookings, payments, discounts, confirmed slots and weather changes stay under human control unless evidence is present.
Proof from the field
Built inside a real flying operation.
Fly CRM was shaped inside Para Vida Parapente, where bookings depend on weather, pilot availability, guest questions and fast WhatsApp follow-up.
Field-tested at Para Vida before being packaged for other schools.Built by a 6+ year tandem operator with real weather and pilot constraints.Pucón, Matanzas and Santiago shaped the edge cases.
“Most software assumes a quiet office. We need something that works when wind, clients and pilots are all moving.”
Cristóbal Orezzoli, founder of Fly CRM
No quiet officeReplies happen between weather checks, passenger calls and launch windows.
Owner visibleSimona surfaces the decision instead of hiding it inside automation.
Proof sourcePara Vida is the test bench for sales, recovery, reviews and AI visibility.
Learning without losing control
Ryan learns from real WhatsApp exports, but the system still respects operational boundaries.
Fly CRM can turn owner conversations into conversational DNA: tone, phrases, objection handling and things Ryan should never say. It is supervised learning, not blind autonomy.
What Fly CRM refuses to fake
Supervised automation, not blind autopilot.
Slots
Needs evidenceNo invented confirmed availability.
Payments
Needs sourceNo payment or link claims without system proof.
Weather
Human reviewSuggest, warn and route. Do not declare a flight safe.
JB
Phoenix waitlistGrowth intelligence is visible, but not sold as autonomous live ads.
Conversational DNA
Real exportsUpload real WhatsApp exports. Fly CRM extracts how the owner sells, explains safety, handles price and answers doubts.
Guardrails before send
Blocked or routedThe system blocks or routes sensitive replies when they mention payment, booking, confirmed availability, discounts, weather or internal data without evidence.
Owner approval
Before sendSimona can propose changes to Ryan, but bigger operational moves stay visible and approved through WhatsApp or the dashboard.
Operational route
The lead does not move through boxes. It moves through evidence.
Every Fly CRM workflow follows the same route: capture the guest, prove the context, recover the opportunity, expose the owner decision, and improve the next answer.
Inbound
Guest asks from WhatsApp while the owner is away from the desk.
Context
Ryan checks intent, group size, safety doubts, price and timing.
Recovery
Cold leads and missing replies surface before the booking disappears.
Approval
Weather, payments and confirmed slots route to human control.
Learning
Simona turns real outcomes into better supervised answers.
Pricing V3.1
Eagle answers. Condor recovers. Phoenix scales.
Eagle stops late replies. Condor makes the upgrade attractive by recovering bookings, adapting the operation and adding bounded Chris support. Phoenix is custom while JB moves from sandbox to product.
Built inside real operations
Field-tested at Para Vida
6+ year tandem operators
Pucón / Matanzas / Santiago
Owner gate included in every plan.Eagle
Eagle answers: stop losing leads because WhatsApp replies arrive too late.
€195/mo- Ryan sales assistant
- Simona proactive layer
- Multilingual support
- 300 conversations included
- €0.20 per extra conversation
Condor
Condor recovers and adapts: less money left behind in WhatsApp.
€330/mo- Everything in Eagle
- Booking and cold-lead recovery
- Operational rules adapted with Chris
- Up to 3 bounded monthly adjustments
- Fair-use without normal overage
Phoenix
Phoenix scales: marketing and advanced operations on a custom rollout.
Custom- JB Marketing Agent waitlist
- Tracking and campaign audits
- Multi-base rollout
- Custom integrations
- Growth plan with human approval
New - Thermal by Fly CRM
Ryan closes your leads. Thermal makes sure they arrive.
Every GetYourGuide booking costs you 30%. Every booking ChatGPT sends you costs 0% — but today, AI doesn’t even know you exist. Thermal is our new service: websites and optimization built so AI engines can find your school, quote your prices, and send you direct bookings.
0% vs 30% OTAs already capture 37% of bookings and charge up to 30% commission. AI referrals charge nothing.Proven on our own school. Para Vida Parapente: GEO score 66 to 90, every change dated in a public ledger.From a €55/mo system to a complete website born AI-ready — with Fly CRM answering the leads it brings.
AI search visibilityRyan captures the leadThermal secures the bookingDirect booking. Happy guest.
Score
See exactly how AI sees your school and why it does or does not get quoted.
Fix prices + FAQs
Make rates, restrictions, location and booking answers readable.
Install schema
Add structured data, fresh guides and quote-ready page sections.
Track AI quotes
Every change is dated, reversible and tied to visibility movement.
Free 15-day onboarding
Try the agent team before committing to a rollout.
Create your account, connect WhatsApp Business, and let Ryan and Simona organize real follow-up. Sensitive pricing, booking, weather and payment moves stay under human control.
From test flightTo visible opsReady for takeoff
Create profile
Add your school, country, owner WhatsApp and plan.
Connect WhatsApp
Use the guided Kapso/Meta setup to attach your Business number.
Run a real test
Send one lead or booking question and review the first workflow.
Ready when the next lead arrives
Start with the agent team. Keep the owner in control.
AI agent team and WhatsApp-first CRM for paragliding schools.
Ryan salesSimona operationsOwner approvalPhoenix waitlist
Is Fly CRM just a chatbot?
No. Ryan is the guest-facing sales agent, but Simona, the dashboard and recovery workflows make it a vertical operating system.
Can it change bookings automatically?
Sensitive booking, payment, weather and discount moves require evidence or human approval.
How does Ryan learn our tone?
You can upload real WhatsApp exports. Fly CRM turns them into supervised conversational DNA, not blind self-training.
Where does Jean Baptiste fit?
JB is the Phoenix growth layer for marketing, tracking and content intelligence while it remains a custom/waitlist rollout.